FESTIVAL FAQ
When is Dreamers Magic Terraract Festival 2027 happening?
Where is DMT2027 held?
What is the venue like?
What are the directions to the site?
Approximately how many people attend DMT2027? How big is the crowd?
Will there be police on site?
What can I do if I feel unsafe?
Are there medical staff on site?
Are there water refill stations that are safe to drink from?
Will there be showers?
Are the showers hot or cold?
Are the toilets permanent facilities or portable units?
Is there a fire ban?
What are the music running times?
Will there be anywhere to swim?
Will there be lockers to store my things?
Are there ATMs on site?
Can i buy alcohol at the festival?
Will there be a place to charge my phone or other devices (charging stations)?
Is there mobile phone reception or Wi-Fi at the festival site?
Is there a general store on-site for basic supplies or forgotten items?
Is there a map of the festival site available (to find stages, camping areas, etc)?
Is there a dedicated place to go if I feel unwell or overwhelmed?
What happens if it rains or there’s bad weather during the festival?
Are there any shaded areas or indoor spaces in case of extreme weather?
Where can I buy tickets?
Are tickets available for purchase on the gate?
Is it all ages?
Are there single-day tickets available?
What are the terms and conditions of entry?
What price are tickets for kids?
Can I change the name on my tickets?
I haven't received my email confirmation/ticket — what do I do?
I can no longer attend the event. What are my options?
Can I get a refund if I can't attend?
How and when will I receive my tickets after purchase?
Can I change the name on my ticket?
Who do I contact regarding ticketing?
Are there age restrictions?
I want to sell/buy a ticket through a ticket resale website, will it be valid?
Can I collect my ticket from the box office?
Do I need to bring ID?
Are children free?
If EFF sells out, can I still purchase a youth ticket at the gate ?
Can I transfer a ticket or change the name on it?
Does the name on my ticket need to match my ID?
Do you honour companion cards?
Do you offer birthday tickets?
Is there a discount or special tickets for local residents of the festival area?
What happens if the festival is postponed or canceled – will tickets be refunded or carried over?
Who do I contact if I have ticketing issues or questions?
What if I lose my wristband during the festival – can it be replaced?
Will there be a Bus service?
What are the transport options from Brisbane, Gold Coast, or the nearest train station?
If I’m getting dropped off or using rideshare, is there a designated drop-off point?
Can I arrive by campervan or RV – are there passes or special parking for them?
Will there be roadside police alcohol and drug testing?
Will there be Alcohol & Drug Swab Testing available onsite ?
When do i need to leave the festival?
Am i allowed to bring my pet?
When can i arrive at the festival?
Am i allowed to bring alcohol?
Can I leave the festival site and come back later (pass-outs/re-entry policy)?
What do I need to bring to enter the festival?
Is early entry on Thursday available, and how can I get an early entry pass?
What are the gate opening hours each day, and can I arrive late at night?
What do I need to have ready at the gate for entry?
What is the process at the gate – will there be security checks or vehicle searches?
If I leave with my car, can I re-enter and park again later?
Can I bring gas cookers ?
Am i allowed to bring glass?
Can I bring my own generator?
Are there any prohibited items?
Any tips on essential items to bring for a comfortable festival experience?
What is NOT allowed at the event?
Can I bring a portable sound system or speakers for my campsite?
Is there a limit to how much alcohol I can bring?
Do Wow Tents come with power or charging points?
Where are the Wow Tents located on the festival site, and how close are they to stages or amenities?
What time can I check into my Wow Tent, and when must I check out?
Can I share a Wow Tent with friends, and how many people can stay in one?
Can I bring my own bedding or add extra mattresses to a Wow Tent?
Are Wow Tents secure – can I lock them, or should I bring a padlock?
Do Wow Tent bookings include festival tickets, or are tickets purchased separately?